Knowledge, Skills and Abilities
Thorough knowledge of Microsoft Office
Possess strong customer service skills
Ability to maintain confidential documents
Must be organized and able to manage multiple priorities
Ability to communicate complex information in a well thought-out easily understood manner, both orally and in writing in a variety of settings and styles
Ability to communicate in an honest, direct and professional manner, relating well to others to build rapport and effective relationships.
Ability to demonstrate active listening by asking clarifying questions, identify and share relevant information and solicit feedback from others and give and receives feedback objectively.
Must be able to identify and problem solve
Possess strong team player attributes
Education: High School diploma or equivalent
Experience: 1-2 years prior experience in customer service and administration preferred; medical or PT front office experience required.
Physical Requirements and Working Conditions: Requires prolonged sitting, some walking, bending, stooping, reaching and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, telephone, calculator and other equipment. Requires normal range of hearing and eyesight to record, prepare and present reports.